Accessibility Statement

Our commitment to accessibility

Dwellyo LLC is committed to ensuring that our real estate CRM platform is accessible to all users, including people with disabilities. We believe that everyone should have equal access to property information, real estate tools, and professional services regardless of their abilities.

We recognize that web accessibility is an ongoing process, and we are continuously working to improve the user experience for all visitors to our site. Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the Americans with Disabilities Act (ADA) requirements.

Standards compliance

Dwellyo aims to conform to the following accessibility standards:

• WCAG 2.1 Level AA: We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
• ADA Compliance: We are committed to meeting the requirements of the Americans with Disabilities Act (ADA) for digital accessibility.

Accessibility goals

We are working to implement the following accessibility features across our platform:

• Keyboard Navigation: Interactive elements that can be accessed and operated using only a keyboard.
• Screen Reader Support: Semantic HTML structure and ARIA attributes to support screen readers.
• Alternative Text: Descriptive alternative text for images where possible.
• Responsive Design: A layout that works across different screen sizes and devices.
• Form Labels: Clearly labeled form inputs and helpful error messages.

Assistive technologies

Our platform is built using standard web technologies and semantic HTML, which are designed to work with common assistive technologies including screen readers (such as NVDA, JAWS, and VoiceOver), screen magnifiers, and voice recognition software.

We recommend using the latest versions of modern browsers (Chrome, Firefox, Safari, Edge) for the best experience.

Known limitations

Despite our best efforts, there may be some areas of our platform that are not yet fully accessible. We are actively working to address these limitations:

• Third-Party Content: Some property images and data from Multiple Listing Services (MLS) may not include adequate alternative text or descriptive information.
• Interactive Maps: Google Maps and other mapping features may present challenges for some users. We provide property list views as an alternative.
• Complex Data Tables: Some data-heavy dashboard tables are being enhanced with better keyboard navigation and screen reader support.
• PDF Documents: Some downloadable documents may not be fully accessible. We are committed to providing alternative formats upon request.

Feedback and contact

We welcome feedback on the accessibility of our platform. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: support@dwellyo.ai
Please include "Accessibility" in the subject line.

When reporting an accessibility issue, please include the specific page or feature where you encountered the problem, a description of the issue, and any assistive technology or browser you are using.

Third-party content and services

Our platform integrates with various third-party services and content providers:

• Multiple Listing Services (MLS): Property data and images come from various MLS providers. While we make every effort to present this information accessibly, some content may originate from third-party sources beyond our direct control.
• Google Maps: Mapping functionality is provided by Google Maps, which has its own accessibility features and limitations.
• Payment Processors: Payment and billing interfaces may be provided by third-party services with their own accessibility standards.

Ongoing improvements

Accessibility is an ongoing commitment. We are continuously working to improve the accessibility of our platform and welcome feedback from our users to help identify areas for improvement.

Technical specifications

The Dwellyo platform is built using modern web technologies including HTML5, CSS3, JavaScript, and Blazor. We use semantic markup and WAI-ARIA attributes where appropriate to support assistive technologies.

For the best experience, we recommend using the latest versions of modern browsers such as Chrome, Firefox, Safari, or Edge.

Formal complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. While we hope to resolve any issues directly, you also have the right to file a complaint with the appropriate regulatory authorities regarding accessibility concerns.

Updates to this statement

We review and update this accessibility statement periodically to reflect our ongoing efforts and any changes to our accessibility features. This statement was last modified in January 2026.

We are committed to providing a website that is accessible to the widest possible audience, and we will continue to work towards that goal.

Contact information

For questions, concerns, or feedback about the accessibility of our platform, please contact us at: support@dwellyo.ai